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Still not convinced? Take look at what our customers are saying!
You can see all of our reviews at Dealer Rater! We had a BMW and Volvo prior to purchasing both our Cadillacs from Cole Century. The dealerships we utilized with them provided adequate service but both my husband and I never felt we were treated as valued customers. We have found just the opposite with Cole Century. Throughout our purchase and during service visits we have been much more than satisfied with the outstanding sales and service they have provided us. Tracy Glocheski our sales person and James Marshall our Service Consultant have gone above and beyond our expectations; so much so that a mere three months after purchasing our first Cadillac we purchased another. They have treated our entire family as valued customers and we look forward to many more years of patronage with this exceptional dealership.
arkknowles
4/18/2011
My experience with Cole Century has always been positive, even before I visited for a new vehicle sale. I have had my cars serviced at this location for 3 years now and have always been treated with respect and a sense of urgency. As for my new vehicle purchase I could not have been more satisfied. I went in for a lease return, and when they did not carry the new vehicle I wanted they had it tracked down within a day and ready for delivery within a few days. The price point was competitive and I wasn't pressured into purchasing anything I didn't want. I mean sure, they let you know about additional warranty options and service plans, but at no point did I feel uncomfortable in negotiation. I worked with John May and he was Professional and straight forward. John was always available when I needed to contact him and throughout the process I had the feeling that my needs were put at a high priority. He is a great salesman who explains the consumer benefits without exaggerating or bending the facts. I was very pleased with the fact based sale, rather than only focusing on emotional incentives. I would definitely recommend this dealership and John May as a sales consultant. ben777
4/18/2011
My husband is a avid bicyclist. He was sent a card from Cadillac that said if he came in and test drove a car, he would get a sent a Cadillac bicycle jersey. He and I did do just that but no jersey showed up many many weeks later. I stopped by the dealership and told Linda the story. She listened and a short time later, we got the jersey in the mail. Thanks for changing the end of story. He will wear it with pride. radclifn
3/26/2011
What a pleasant surprise to work with Cole Century!!! We really needed a new car because our old car was on its last legs; but really dreaded going car-shopping and dealing with all the aggressive sales people. Lee Guilford and his colleagues at Cole Century were just the opposite. There were straight-forward, patient and understanding. They worked with us to make it as easy as possible for us to trade-in our old car and buy our new car. They took the time to explain all steps of the process, all we needed to know about the new car, and all the aspects of their Service Dept. It was great to feel trusted and valued as a customer. We would highly recommend them!!!! gammillron
3/25/2011
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